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ABOUT US Harry Fairbairn Kirkcaldy BMW

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I feel you went the extra mile to make me feel special and valued.

Service

Happy with service and information given throughout process.

Service

Highly professional faultless service

Service

Always a friendly professional service. Kept fully informed at all times. I feel confident that I am getting a great service.

Service

The service staff at Kirkcaldy were fine. The call from BMW to book my brake fluid change booked my appointment at Giffnock branch!! Half a day lost at work and another appointment booked at the correct branch.

Service

Attentive reliable service from a dealer and product I trust

Service

Pleasant staff and a good quick response

Service

Problem not fixed

Service

I don't have a lot of confidence in this branch, and the work that was to be carried out also the advice given, also when I am told the manager will call me and this never happens.

Service

Very satisfied very friendly all good

Service

Sorted each problem first time

Service

Your mechanic carried out a full examination a Found the faults and rectified.

Service

Helpful and friendly staff

Service

Hassle free

Service

would had preferred a courtesy car

Service

all work complete and explained including the intermittent electrical lighting fault which they couldn't repeat

Service

Appointment exactly when I wanted it and all staff were attentive and friendly

Service

Everything is take care of and with a smile too.

Service

Thrilled with the service received

Service

Warm welcome

Service

Great service from ordering to collection with lovely people who couldn't do enough to help

Sales

Jimmy Robertson made everything so easy

Sales

Pleasant and helpful staff on hand

Sales

Kept informed throughout the whole process

Sales

Great informative

Sales

Staff were excellent throughout, got a generous amount of time to test drive including a chance for my wife to drive it which was really helpful. Car arrived in no time and got a a good overview of the car on the day we picked it up.