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ABOUT US Harry Fairbairn Kirkcaldy BMW

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good service however 2 days after the service both the front/rear tow-bar cover have fallen off.

Service

On this occasion I took my car in for a service but they were unable to carry out the work because the correct oil filter was not in stock. The service advisor was very apologetic and the work was carried out satisfactorily a fortnight later.

Service

Very welcoming ambience in the dealership, with competent, knowledgeable, approachable staff. All work carried out to a high standard with car delivered back in a clean condition. Only slight downside was that it took over 3 hours to carry out job.

Service

Nice people,good service

Service

Very happy with the service

Service

I have spent approximately £110 thousand pounds over the last 9 years on BMW cars and i retire in 2 years with a big lump sum, i won't be spending it at your dealership the after service has got horrendous and on this occasion worse.

Service

Good experience and good service

Service

The level of service is what I would expect from a reliable and reputable dealership

Service

Car in for 2 x warranty issues. Faults still occurring after visit.

Service

Went as expected

Service

Delighted with service overall

Service

As always I very polite, friendly and professional

Service

Everything went smoothly.

Service

Continually kept up to date with the work being done on my vehicle and hospitality offered. My vehicle was actually available before the service departments eta

Service

Exceeded my expectations through good and consistent communication resulting in "No Surprises"

Service

My car wasn't booked in and get the staff still found time to get my car in and looked at, not to mention fixed all within 1hr

Service

The car was returned after service which included reprogramming working as I expected.

Service

As above would not take car to preferred dealer

Service

Service was carried out as required.

Service

Service was completed as required.

Service

Done on time as previously advised

Service

Well looked after.

Service

Highly professional & knowledgeable staff ensured my purchasing experience was 1st class, informed and a pleasure.

Sales

The service provided was very satisfactory and I appreciated the time that the Harry Fairbairn staff spent with me explaining my queries.

Sales

Chris was first class.

Sales

good fast service with friendly staff

Sales

Friendly, knowledgeable, and helpful staff

Sales

Very Happy, We were given a demonstrator to experience the car prior to purchase. We chose our spec and Raz promptly found a suitable car. It arrived quickly, was ready for us to collect soon after and was exceptionally well presented. The whole e

Sales

Mix up with car and delivery meant delivery date delayed and different car from the one ordered had to be given to me with no offer of compensation for inconvenience

Sales

Staff were extremely friendly and knowledgeable. All our questions were answered and we were encouraged to keep in touch if any questions arose.

Sales

Friendly and professional personnel

Sales

The whole team at the showroom was great and i always felt welcome walking in. Even once i had purchased the car and was waiting on delivery, i was welcone to walk in and have a look at the cars in the showroom and show the kids which car

Sales

Kept well informed of time scales and progress given the option of number plates and when there was a short delay I was informed immediately