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ABOUT US Harry Fairbairn Kirkcaldy BMW

We know the needs of BMW drivers are highly specialised so that's why we have the expertise to help.

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Company Information

Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I was kept well informed all through the process

Service

helpfull

Service

Always excellent

Service

From check in to release of the vehicle back to me the service and information flow was exemplary! The online video going through some of the MOT issues was a great innovation and really helped my understanding of what needed fixing and how and cost!

Service

It was an MOT my car was in for

Service

Friendly and professional

Service

Great service.

Service

Well organised, prompt time keeping

Service

Erin took care of me and her manner was 100% professional. Called me to keep me up to date and ensured I had a car to go about my business while my car was being fixed

Service

Everything was explained and fixed and we were kept updated

Service

Kept me well informed considering the restrictions that are in place.

Service

Covid procedures in lace and followed by the staff I dealt with.

Service

Eunice my service advisor kept me fully informed of what was happening and time frame was adhered to Good to see COVID practices in place for everyone's safety

Service

As expected Courteous friendly service

Service

Staff friendly and helpful

Service

prompt, professional and high quality service throughout experience.

Service

Clear and effective communication. Kept informed ahead of events.

Service

Quality of reception staff was excellent and the work on the car was great and on time.

Service

Very efficient and welcoming reception also prior to going in the phone calls were excellent

Service

Staff were professional.

Service

The staff member I deal with was very helpful and professional.

Service

Very satisfied, always go here for servicing.

Service

Professional and reliable to get the job done.

Service

Completely satisfied

Service

Well looked after under current guidelines

Service

Sales executive was very professional and helpful.

Sales

i'm assuming by BMW centre you mean dealer? if so, then they were really good. good product knowledge, very approachable and not too pushy - very good experience

Sales

helpful sales advisor

Sales

Callum couldn't do enough to help and answered various emails, texts and calls I had with regards to my purchase

Sales

Attentive to customer needs good communication.

Sales

Very professional.

Sales

Great service & easy to deal with. Callum was really helpful

Sales

Felt well looked after and the. Communication was excellent. Videos received from the product genius were very helpful too.

Sales

Efficient friendly staff and a covid safe environment. The instructional video was excellent.