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Harry Fairbairn Limited is a subsidiary of Arnold Clark Automobiles Limited / Registered Office 454 Hillington Road, Glasgow, G52 4FH / Registered in Scotland No. 36386 / VAT Registration No. GB 334331879. Harry Fairbairn Limited, Registration No. 43023 has the same Registered Office and VAT Registration Number as the parent company. Arnold Clark Automobiles Limited and Harry Fairbairn Limited are authorised and regulated by the Financial Conduct Authority. Harry Fairbairn Limited is also an appointed representative of Arnold Clark Automobiles Limited for general insurance activities.
I was kept well informed all through the process
From check in to release of the vehicle back to me the service and information flow was exemplary! The online video going through some of the MOT issues was a great innovation and really helped my understanding of what needed fixing and how and cost!
It was an MOT my car was in for
Friendly and professional
Well organised, prompt time keeping
Erin took care of me and her manner was 100% professional. Called me to keep me up to date and ensured I had a car to go about my business while my car was being fixed
Everything was explained and fixed and we were kept updated
Kept me well informed considering the restrictions that are in place.
Covid procedures in lace and followed by the staff I dealt with.
Eunice my service advisor kept me fully informed of what was happening and time frame was adhered to Good to see COVID practices in place for everyone's safety
As expected Courteous friendly service
Staff friendly and helpful
prompt, professional and high quality service throughout experience.
Clear and effective communication. Kept informed ahead of events.
Quality of reception staff was excellent and the work on the car was great and on time.
Very efficient and welcoming reception also prior to going in the phone calls were excellent
Staff were professional.
The staff member I deal with was very helpful and professional.
Very satisfied, always go here for servicing.
Professional and reliable to get the job done.
Well looked after under current guidelines
Sales executive was very professional and helpful.
i'm assuming by BMW centre you mean dealer? if so, then they were really good. good product knowledge, very approachable and not too pushy - very good experience
helpful sales advisor
Callum couldn't do enough to help and answered various emails, texts and calls I had with regards to my purchase
Attentive to customer needs good communication.
Great service & easy to deal with. Callum was really helpful
Felt well looked after and the. Communication was excellent. Videos received from the product genius were very helpful too.
Efficient friendly staff and a covid safe environment. The instructional video was excellent.