Good service however 2 days after the service both the front/rear tow-bar cover have fallen off.

On this occasion I took my car in for a service but they were unable to carry out the work because the correct oil filter was not in stock. The service advisor was very apologetic and the work was carried out satisfactorily a fortnight later.

Very welcoming ambience in the dealership, with competent, knowledgeable, approachable staff. All work carried out to a high standard with car delivered back in a clean condition. Only slight downside was that it took over 3 hours to carry out job.

Nice people,good service

Very happy with the service

I have spent approximately £110 thousand pounds over the last 9 years on BMW cars and i retire in 2 years with a big lump sum, i won't be spending it at your dealership the after service has got horrendous and on this occasion worse.

Good experience and good service

The level of service is what I would expect from a reliable and reputable dealership

Car in for 2 x warranty issues. Faults still occurring after visit.

Went as expected

Delighted with service overall

As always I very polite, friendly and professional

Everything went smoothly.

Continually kept up to date with the work being done on my vehicle and hospitality offered. My vehicle was actually available before the service departments eta

Exceeded my expectations through good and consistent communication resulting in "No Surprises"

My car wasn't booked in and get the staff still found time to get my car in and looked at, not to mention fixed all within 1hr

The car was returned after service which included reprogramming working as I expected.

As above would not take car to preferred dealer

Service was carried out as required.

Service was completed as required.

Done on time as previously advised

Well looked after.

Highly professional & knowledgeable staff ensured my purchasing experience was 1st class, informed and a pleasure.

The service provided was very satisfactory and I appreciated the time that the Harry Fairbairn staff spent with me explaining my queries.

Chris was first class.

good fast service with friendly staff

Friendly, knowledgeable, and helpful staff

Very Happy, We were given a demonstrator to experience the car prior to purchase. We chose our spec and Raz promptly found a suitable car. It arrived quickly, was ready for us to collect soon after and was exceptionally well presented. The whole e

Mix up with car and delivery meant delivery date delayed and different car from the one ordered had to be given to me with no offer of compensation for inconvenience

Staff were extremely friendly and knowledgeable. All our questions were answered and we were encouraged to keep in touch if any questions arose.

Friendly and professional personnel

The whole team at the showroom was great and i always felt welcome walking in. Even once i had purchased the car and was waiting on delivery, i was welcone to walk in and have a look at the cars in the showroom and show the kids which car

Kept well informed of time scales and progress given the option of number plates and when there was a short delay I was informed immediately